Customer Service Information
Our website is available 24/7 to allow you to check timetables and plan your journey.
Your local team may be unavailable over the festive period. To stay connected access you local twitter feed for local updates and information.
We’ve also put together a list of helpful numbers, emails and websites to make sure your travel needs are covered.
Stagecoach Bus App
Download the Stagecoach Bus App to plan a journey, check timetables and buy mobile tickets. Click here to find out more.
StagecoachSmart cards (including lost/stolen cards):
Registered cards: go to kytbcastings.com > My Account > My Tickets and follow the onscreen instructions.
If your card is unregistered and you still have your paper receipts, please email [email protected]
All other StagecoachSmart enquiries> Tel: 0345 810 1000* Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
Traveline
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
Tel: 0871 200 22 33*
They’re open from 07:00 to 22:00 on weekdays and 08:00 to 22:00 at weekends.
*Calls cost 12p per minute plus your phone company’s access charge, charges from other providers or mobiles may vary.