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Restrictions have been tightened across the UK so please check your government’s website for more details and regularly check our website to stay up to date about travel in your area. Find out more about local restrictions.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering throughout your journey. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Stay up to date on our Coronavirus page.


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Passenger Assistance Cards

Extra help and support for you

The Supertram Passenger Assistance Cards are available to download and print from our website and can be used on board Supertram to let our conductors know that you may need some extra help.

We have a variety of options available to suit your individual needs.  There is also a blank card available for you to write in any specific comments that may help our conductors assist you on your journey.

Passenger Assistance Cards may be helpful for our customers who have:

  • Limited Vision or hearing
  • Difficulties in communicating
  • Hidden disabilities
  • Educational needs
  • English is not your first language

We have both a colour and black and white option available.  Please select the option that suits you, print off your card and display this in your wallet alongside your travel pass or ticket.

Passenger Assistance Cards - Colour

Passenger Assistance Cards - Black and White