We know many of you will be looking for information for how lockdown will affect our service. We’ll continue to keep you updated as we make decisions. For now, our buses are running to their current timetable but you can keep up to date with any changes by checking our main Coronavirus page.
We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering throughout your journey. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you.
Giving you accurate journey information is really important to us.
There are lots of different ways to find the journey information you need from us:
We want you to have a great journey on Supertram so:
Buying the right Supertram ticket for you is easy.
You can buy single, day and weekly tickets on board directly from the conductor.
Day and weekly tickets are also available on the Stagecoach Bus app.
Need a longer term ticket? 7 day, monthly and longer term tickets can be bought on our website.
There are times when we may experience disruption, either due to maintenance work or incidents which are beyond our control. If this happens, we'll:
We are committed to offering a safe, reliable and frequent service with polite, friendly and helpful staff.
Millions of people use our services each year, and we want all of them to enjoy their experience when travelling with Stagecoach Supertram. However if you would like to view ourComplaints Handling Process you can do so here.